Connection and support

Become a customer of Business Finland

Business Finland's services are intended for companies seeking bold business growth and renewal in the international market.

Billing

Instructions for invoicing and e-invoicing

Do you have any questions about our services?

You can find answers to many questions on our FAQ page, but if you can't find the answer there, our customer service is here to help! 

Check out the frequently asked questions
Customer service

Gear

When searching for the contact information of an individual person, please contact our switchboard
Weekdays from 8 a.m. to 4.30 p.m.

+358 29 505 5000

Email addresses

Our email addresses are in the format etunimi.sukunimi@businessfinland.fi 

Innovation Funding Agency Business Finland

P.O. Box 69 
00101 Helsinki  

Secure e-mail connection (secure mail) to the Registry

Registry

Documents can also be left at the reception of Business Finland's Ruoholahti office (address: Porkkalankatu 1, 00180 Helsinki, weekdays from 8 a.m. to 4.15 p.m.). If you have any questions about the submission of documents, please contact the Registry: kirjaamo (at) businessfinland.fi

Visiting

Porkkalankatu 1
00180 Helsinki

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Our offices in Finland and around the world

Wherever you go, our contacts make it easier for you to succeed. Our global network of experts offers local expertise with an international perspective. Our global network covers more than 150 experts in 40 countries. In Finland, we have experts in the largest cities. 

Whistleblower feedback

We want to act correctly and responsibly. If you notice that Business Finland or a Business Finland employee has acted unethically or in violation of legislation, you can report your observation to Business Finland's internal audit using the Whistleblower form. Your feedback may also concern the implementation of a project funded by Business Finland.

Description of document publicity and requests for information

The Information Management Unit must maintain a description of the information resources and case register it manages in accordance with section 28 of the Information Management Act (906/2019). The description is carried out in order to ensure the publicity of documents and the transparency of administration.

The document publicity description makes it easier for citizens to target their requests for information.