Answers to Questions Already Asked
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General Service Questions
Can more than one person fill in the report at the same time?
Filling in the report at the same time has been prevented so that information cannot be lost.
Why can't I edit an incomplete report?
The report locks when there is another user on the report at the same time. The report is also locked if the previous user has left the report by ticking the box in the upper right corner; In this case, the report can only be opened the next day.
Always exit the report either by going to the basic project information or by clicking the Log out button. In this case, the report can be opened to the next user immediately after you leave.
Why can't I submit the report?
The report of a business project can only be submitted by the responsible manager of the project or a person with the right to represent the company.
Sending the report requires logging in via suomi.fi identification for strong information security. It is still possible to log in to the report using the SMS service, but it is not possible to send it. Text message login is a practice that will be phased out, and in the future, suomi.fi login will be the only option.
How do you apply for an extension to project reporting?
If you need more time to report on the project, please contact your contact person, whose information can be found in the e-service under the project.
Questions about public research organisations
Who can submit a report using the new service?
The new reporting service includes both a content report and a cost report. Public research organisations have determined the persons who can submit the report in the online service, Business Finland has not restricted the rights to send the report of a public research project.
What we do if a report or settlement has already been submitted
Since it is not possible to send the final report without filling in the Costs page, we have to help with the reporting manually in this change situation. If the cost statement included in the final report has already been submitted in the old reporting service, ask your Business Finland contact person to open the content report in the online service. With the e-service's Report supplement function, you can answer the questions in the report and send the report to wait for processing.
There is no similar problem with interim reporting. If the statement has already been sent earlier, the report made with the new service can be sent by ticking the box We do not report costs during this reporting period.
On rare occasions, it has also been possible that the report has been submitted using the old service, but the accounts have not yet been submitted. In these cases, too, you can ask Business Finland's contact person to open the expense statement in the online service for supplementation.